Atlassian Agile Project Management Professional Certification Practice Exam

What is the first recommended step for Jamil in aligning with his stakeholders?

1. Communicate regularly

2. Listen

3. Send updates

4. Present a plan

The correct answer is: Listen

Listening is crucial in the initial stages of stakeholder alignment because it establishes an understanding of their expectations, concerns, and needs. By actively listening, Jamil can gather valuable insights that inform the project's direction and priorities. This step is fundamental to building trust and rapport with stakeholders, as it shows that their opinions are valued and taken into consideration. Once Jamil has a clear understanding of stakeholder perspectives, he can then communicate effectively, send updates, or present plans that are more aligned with what the stakeholders expect or require. Listening first sets a strong foundation upon which all other forms of communication can be built, fostering a collaborative environment where stakeholders feel engaged and invested in the project's success.