Atlassian Agile Project Management Professional Certification Practice Exam

What is a key benefit of establishing team norms?

1. Improve documentation practices

2. Adapt to changing project scopes

3. Enhance team collaboration and reduce conflicts

4. Minimize project costs

The correct answer is: Enhance team collaboration and reduce conflicts

Establishing team norms is crucial for creating a cohesive and productive working environment. One of the most significant benefits is the enhancement of team collaboration and the reduction of conflicts. Team norms are essentially the agreed-upon standards and behaviors that guide how team members interact with each other and carry out their tasks. By having clear norms, team members understand what is expected of them in terms of communication, accountability, and decision-making. This clarity helps to foster a sense of trust and respect among team members, as everyone is on the same page regarding acceptable behavior and work expectations. When conflicts do arise, teams with established norms are often better equipped to address and resolve these issues constructively. This leads to reduced misunderstandings and a more positive team dynamic, ultimately enhancing overall collaboration. The other options touch on beneficial aspects of project management but do not directly encapsulate the primary advantage of establishing team norms. For example, while improving documentation practices can be important, it does not inherently stem from having team norms. Likewise, adaption to changing project scopes and minimizing project costs are outcomes that may be influenced by the team’s effectiveness but are not the main focus of team norms.